INFORMATION WE COLLECT FROM YOU
We collect personal information from you when you: (1) purchase products from us; (2) register for our newsletter; (3) participate in a promotion or survey; (4) contact us for customer service or any other reason; (5) apply for a job; or (6) otherwise use this Site or provide information to us. The information we collect may include your name, email address, phone number, billing and shipping addresses, details on the items purchased/returned, date of birth, gender, payment information, product preferences and other information you elect to provide to us. We may also obtain information about you from other sources.
We may combine the information we collect from and about you online with the information we collect from and about you offline. We may also combine your information with information we receive about you from other sources, such as address update services.
Please note that our Site is hosted in Europe and is intended for our customers within the European Union. If you access the Site from a location outside of the European Union, you acknowledge that the information you share and that we collect on the Site is sent to Germany, a jurisdiction that may not provide the same or equivalent level of data protection laws as those of your country of residence.
INFORMATION AUTOMATICALLY COLLECTED
We automatically collect certain information from you when you access our Site, such as your browser type, operating system, IP address, pages accessed on our Site, links clicked, time spent on the Site and your general location. Subject to applicable law, we treat this information as non-personal. We use this information to tailor the content of our website and to enhance your shopping and customer service experience.
HOW WE USE YOUR INFORMATION
We may use information about you for various purposes, including to:
- Furnish the products and services you request, process your transactions and send you related information, such as order and shipping confirmations and receipts;
- Provide customer support and respond to your comments, questions and requests;
- Notify you of products, services, offers, promotions, events and features that may be of interest to you;
- Facilitate and personalize your shopping experience in our stores and online;
- Develop and improve our products, services, this website and our stores;
- Monitor and analyze trends, usage and activities;
- Manage your online account(s) and provide updates, security alerts and administrative messages;
- Detect and prevent fraud and protect the security of this Site and our operations; and
- Fulfill any other purpose for which the information was collected.
INFORMATION WE SHARE
We will never share, sell or rent your information to third parties for direct marketing purposes.
We may disclose information collected from and about you as follows (subject to applicable laws):
- With vendors, consultants and other service providers who use the information solely to carry out our instructions and for no other purpose;
- To comply with a request for information by law enforcement, or to the extent required by applicable law, regulation or legal process;
- In connection with any proposed or actual merger, financing or sale or transfer of all or a portion of our assets or business to another entity;
- With your consent or at your direction.